Terms of service
Terms of Service
Overview
Welcome to Matcha Inc. The terms “we”, “us” and “our” refer to Matcha Inc. Matcha Inc operates this store and website, including all related information, content, features, tools, products and services (the “Services”) to provide you with a curated shopping experience.
Matcha Inc is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when you use the Services.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.
1. Access and Account
By agreeing to these Terms, you confirm that you are at least the age of majority in your place of residence, or that you have given consent for any minor dependents to use the Services on devices you manage.
To use the Services, you may be required to provide information including your email address, billing, payment, and shipping details. You represent that all information provided is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials and all activities under your account. Accounts may not be transferred, sold, or assigned.
2. Our Products
We make every effort to display product information accurately. However, product colours and appearance may vary depending on your device and display settings.
We do not guarantee that product appearance or quality will meet expectations or exactly match online representations.
Product descriptions, availability, and pricing are subject to change at any time without notice. We reserve the right to discontinue or limit quantities of any product.
3. Orders
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion. An order is only accepted once payment has been processed and confirmation has been issued.
Orders may not be cancelled once accepted. If an order is modified or cancelled, we will attempt to notify you using the contact details provided.
All purchases are subject to our Refund Policy.
You confirm that purchases are for personal or household use only and not for resale or export.
4. Prices and Billing
Prices, promotions, and discounts are subject to change without notice. Prices shown at checkout are final at the time of order.
Prices exclude taxes, shipping, customs, and import charges unless otherwise stated.
You agree to provide accurate and up-to-date payment and account information and authorize us to charge your payment method for all purchases.
5. Shipping and Delivery
Delivery times are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our control.
Risk of loss and title pass to you upon delivery to the carrier.
6. Intellectual Property
All content on the Services, including text, images, graphics, logos, videos, and design, is owned by Matcha Inc or its licensors and protected by intellectual property laws.
You may use the Services for personal, non-commercial use only. Any reproduction or redistribution without written permission is prohibited.
Matcha Inc and Shopify trademarks may not be used without prior written consent.
7. Optional Tools
We may provide access to third-party tools “as is” and “as available”. We do not control or endorse these tools and are not responsible for their use.
8. Third-Party Links
The Services may contain links to third-party websites. We are not responsible for their content, accuracy, or practices. Accessing third-party sites is at your own risk.
9. Relationship with Shopify
Matcha Inc is powered by Shopify. All sales are made directly between you and Matcha Inc. Shopify is not responsible for any aspect of transactions or disputes.
10. Privacy Policy
All personal information collected is governed by our Privacy Policy and Shopify’s Privacy Policy. By using the Services, you acknowledge and agree to these policies.
11. Feedback
Any feedback, suggestions, or reviews you submit may be used by us without restriction or compensation. You confirm you have the right to submit such content.
12. Errors and Omissions
We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if information is inaccurate at any time without notice.
13. Prohibited Uses
You may not use the Services for unlawful purposes, to infringe intellectual property, transmit malware, engage in harassment, spam, impersonation, or interfere with site security.
Violation of these Terms may result in suspension or termination of access.
14. Termination
We may terminate or suspend access to the Services at any time without notice. Obligations incurred prior to termination remain enforceable.
15. Disclaimer of Warranties
The Services and products are provided “as is” and “as available” without warranties of any kind, except as required by law.
16. Limitation of Liability
To the fullest extent permitted by law, Matcha Inc and its partners shall not be liable for any indirect, incidental, or consequential damages arising from use of the Services or products.
17. Indemnification
You agree to indemnify and hold harmless Matcha Inc and Shopify from any claims arising from your breach of these Terms or misuse of the Services.
18. Severability
If any provision of these Terms is found unenforceable, the remaining provisions remain in full force.
19. Waiver and Entire Agreement
These Terms constitute the entire agreement between you and Matcha Inc and supersede all prior agreements.
20. Assignment
You may not assign these Terms without our consent. We may assign them without notice.
21. Governing Law
These Terms are governed by the laws of Australia. You consent to the jurisdiction of Australian courts.
22. Changes to Terms
We may update these Terms from time to time. Continued use of the Services constitutes acceptance of any changes.
23. Contact Information
Matcha Inc
Email: source@emanuelkenmei.com
Address: 26 Guildford Lane, Melbourne CBD, Australia
ABN: 34 669 633 890